Privacy Policy

Last updated: March 2025

The Blind Trip (“we”, “us”, “our”) is operated as a travel planning service based in India. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at theblindtrip.com.

1. Information We Collect

When you use The Blind Trip, we collect the following information:

Contact & identity information — Your name, email address, phone number, and city of residence when you fill out our waitlist, booking survey, or contact form.

Trip preferences — Your travel dates, group size, budget range, travel style, hobbies, past destinations visited, and mystery level preference as filled in our Vibe Survey.

Payment information — Transaction ID and payment status from Razorpay. We do not store your card details — these are handled securely by Razorpay.

Usage data — Pages visited, time on site, referral source (via Google Analytics 4). This is anonymised and aggregated.

2. How We Use Your Information

We use your information to:

• Research, plan, and prepare your custom trip

• Send you a personalised trip quote within 48 hours of booking

• Dispatch your Reveal Box to your address

• Contact you via WhatsApp or email with trip updates, packing guides, and support

• Send you early access or launch communications if you joined the waitlist

• Improve our service using anonymised analytics

We do not use your data for advertising or sell it to third parties.

3. How We Store Your Data

Your information is stored in Google Sheets (Google LLC, USA) secured with restricted access permissions. Only authorised members of the The Blind Trip team can view your data.

Payment records are maintained via Razorpay's secure infrastructure. We store only the transaction reference ID.

Email confirmations are sent using Resend (Resend Inc., USA). We do not store email content beyond what is required for operational records.

4. Data Sharing

We share your data only with the following service providers who help us operate:

Google LLC — Data storage (Google Sheets)

Razorpay Software Private Limited — Payment processing

Resend Inc. — Transactional email

Vercel Inc. — Website hosting

These parties process your data only as instructed by us and are bound by their own privacy policies.

We do not sell, rent, or share your personal data with any other third party.

5. Your Rights

You have the right to:

Access — Request a copy of the personal data we hold about you

Correction — Ask us to correct inaccurate or incomplete information

Deletion — Ask us to delete your personal data (subject to legal obligations)

Withdrawal — Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at privacy@theblindtrip.com and we will respond within 7 working days.

6. Cookies

We use cookies for:

Analytics — Google Analytics 4 uses cookies to understand how visitors use our site. This data is anonymised.

Preferences — We store a cookie to remember if you've dismissed our cookie banner.

You can disable cookies in your browser settings. This may affect some functionality of the site.

7. Children's Privacy

The Blind Trip is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our platform, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date below. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related queries or to exercise your data rights:

Email: privacy@theblindtrip.com

We will respond within 7 working days.